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Terms and Conditions


Welcome to  This Platform is owned and operated by PHI LIFESCIENCES LLP, UNDER LLP ACT incorporated  with its registered office at 1B, 1st floor, Global one Building, LBS road, above croma, kurla west, Mumbai- 400070. You may be accessing our Platform from a computer or mobile phone device (through an iOS or Android application, for example) and these Terms of Use govern your use of our Platform and your conduct, regardless of the means of access.

The Platform is only to be used for your personal non-commercial use and information. Your use of the services and features of the Platform shall be governed by these Terms and Conditions (hereinafter "Terms of Use") along with the Privacy Policy, Shipping Policy and Cancellation, Refund and Return Policy (together "Policies") as modified and amended from time to time.

By merely accessing or using the Platform, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Polices, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Platform. You are responsible to ensure that your access to this Platform and material available on or through it are legal in each jurisdiction, in or through which you access or view the platform or such material.

PHImedy  reserves the right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its users and in its sole discretion. If PHImedy  decides to change the Terms of Use or Policies, PHImedy will post the new version of the Terms of Use or the Policies on the Platform and update the date specified above. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Platform. Your continued use of the Platform following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether or not you have read them. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Platform.




  • This Platform or the Services may contain information related to various health and medical conditions and products that may be used as part of their treatment. Such information is not meant to be a substitute for the advice provided by a physician or other medical professional. You should not use the information contained on this Platform or the Services for diagnosing a health problem or disease. You should always consult a medical professional, such as a physician or a pharmacist, to determine what courses of treatment, if any, may be appropriate for you or if you have any questions regarding a medical condition or stopping, starting or modifying any treatment.
  • The Platform and Services may provide links to independent third-party service providers, including third parties that may facilitate the provision of or provide telemedicine services or access to health care providers (each, a “Third-Party Provider” and collectively, “Third-Party Providers”).  Such Third-Party Providers are not agents, employees or affiliates of Phimedy. Any information or advice received from a Third-Party Provider comes from the Third-Party Provider alone and not from Phimedy. Phimedy is not responsible for, and disclaims all liability for telemedicine services, which are provided solely by Third-Party Providers in accordance with the applicable Third-Party Provider’s policies and terms, and Phimedy shall not be liable for any information or advice obtained from a Third-Party Provider.



  • The "PHIMEDY", name and logo and all related product and service names, design marks and slogans are the trademarks, logos or service marks (hereinafter referred to as "Marks" ) of PHIMEDY. All other Marks provided on the Site are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any Marks in any manner. Marks displayed on this Site, whether registered or unregistered, of PHIMEDY or others, are the intellectual property of their respective owners, and PHIMEDY shall not be held liable in any manner whatsoever for any unlawful, unauthorized use of the Marks.
  • PHIMEDY and its suppliers and licensors expressly and exclusively reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this Site, including its looks and feel. The compilation (meaning the collection, arrangement and assembly ) of the content on the Site is the exclusive property of PHIMEDY and are protected by the Indian copyright laws and International treaties. Consequently, the materials on this Site shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying.
  • All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents " ) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. We also grant you a limited, revocable, non-transferable, and non-exclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. The Contents and software on this Site are to be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display, or performance, of the Contents on this Site is strictly prohibited. Unless PHIMEDY explicitly provides to the contrary, all Contents are copyrighted, trademarked, trade dressed and/or other intellectual property owned, controlled or licensed by PHIMEDY, any of its affiliates or by third parties who have licensed their materials to PHIMEDY and are protected by Indian copyright laws and international treaties.

These Terms of Use is published in compliance of, and is governed by the provisions of Indian laws, including but limited to:

  • The Indian Contract Act, 1872 (“Contract Act”);
  • The (Indian) Information Technology Act, 2000 (“IT Act”) and the rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (“IG Guidelines”);
  • The Drugs and Cosmetic Act, 1940 (“Drugs Act”), read with the Drugs and Cosmetics Rules, 1945 (“Drugs Rules”);
  • The Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954 (“Drugs and Magic Act”);
  • The Indian Medical Council Act, 1956 read with the Indian Medical Council Rules, 1957;
  • Pharmacy Act, 1948 (“Pharmacy Act”) and
  • The Consumer Protection Act, 1986.